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The SOHO mattress does have an initial smell you may notice on the day of delivery but this is totally normal and harmless. After airing for the first few days it will start to fade and should completely disappear after a few weeks.

You can sleep on it straight away. It takes about 4 – 5 hours for it to settle to its full height.

Our mattresses can be kept in the box up to one month. However, the longer it is kept in the box the longer it will take to recover it’s proper shape and structure.

We use special machines to roll up the mattress in the box. We’d be very impressed if you could get it back in there! Kindly note, SOHO mattress warranty will be void if you try to roll the mattress thus changing its comfort and firmness property.

Using any SOHO mattress on the floor will not impact its feel, however we do recommend propping it on its side regularly to allow the mattress to breathe, as the floor will not have the same ventilation properties as a bed base.

We pack the mattress into a super-portable, beautifully designed box. The dimensions of the cardboard box are 43cm x 43cm x 110cm for sizes up to double and 51cm x 51cm x 107cm for king and above. This makes it a little more manageable to maneuver around.

It will be impossible to fit the mattress back in the box unless you’re some sort of super-human – so you don’t need to keep the box, even if you end up returning the mattress.

Many of our customers can’t believe it when they receive their mattress in a box. We’ve invested in a special technology that rolls and vacuum packs the mattress, compressing it into the smallest of spaces. We do this for three reasons: Delivering your mattress compressed into a box costs us a fraction of what it