Can I reschedule a payment?

We get it – life happens! We provide three reschedules per order, with the first one being free, and the next two reschedules are just ₹100 each. You can reschedule your installment for a date within 14 days of the original due date. We recommend rescheduling your payment at least 48 hours before its due

Why have I been charged a fee?

As long as you pay off your order as scheduled, no fees will be charged to your Sezzle account. However, if you need to make changes to your payment schedule, or if you miss a payment, fees may apply. Fees are always charged with the installment, instead of as a separate transaction. For example, a

Why has Sezzle taken more than one payment out of my account?

Like many merchants, we often run pre-authorizations on credit and debit cards. A pre-authorization (₹1.00) is a temporary hold that will typically fall off your payment method or bank statement anywhere between an hour to three business days. These charges are usually seen as pending transactions in your bank statement. If they don’t fall off

What should I do if my payments fail?

We get it. Life happens and sometimes, payments get forgotten or cards get compromised. That’s why we give you 48 hours from the moment a payment fails to resolve the payment, free of charge. If the failed payment is not resolved within 48 hours from the moment it fails, you will incur a  ₹200 fee. 

I need to change my payment method or date

We get it – life happens. If for some reason you can’t make your Sezzle payment as originally planned, there are a few options. Reschedule the payment If you know you can’t make a payment on the due date, you can reschedule your payment.  The first reschedule on your order is always free, and you

What is the checkout process like with Sezzle?

Checking out with Sezzle is fast and easy. Here’s how it works: Select Sezzle at checkout. Log into your account. Or, create an account and add your payment method. Keep your phone nearby! We’ll send a one-time password to your mobile phone to help you check out securely. Understand your order. Once approved, you’ll see a breakdown of your

Sezzle says the payments are interest-free. What’s the catch?

No catch here! Sezzle is completely interest-free for shoppers because we’re committed to financially empowering the next generation. Merchants pay us a fee, so you have the freedom to buy now and pay later. As long as you pay your installments on time, you’ll only pay for what you ordered—free from interest and processing fees!

When do I make my first payment?

We collect your first payment when you place the order with the merchant. You’re always notified of the amount upfront, which could be as little as 25% of your total order cost. The remaining payments will be spread out over your repayment schedule – you can always view the dates and amounts by logging into

How do I sign up for Sezzle?

You can either sign up and get your account set up directly through the Sezzle website, or you can sign up as you check out at a merchant’s site! Either option will walk you through the same signup process.  To get signed up, you will need to have a working phone number based out of

Who can use Sezzle?

To use Sezzle, you must be 18 years or older* and have a valid phone number based out of India. You will also need to have an email address as well as a payment method ready at checkout – we accept all major credit cards and debit cards from four banks (Canara Bank, Kotak Mahindra

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