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Due to industry regulations, we can only issue refunds back to the payment method that was used to make the payment. 

In some cases, like a closed or expired card, the bank or card company is able to recognize that the refund was for a closed card and post it to the updated card.

If the refund is sent to an account that has been closed, some banks or card companies will re-open the account or mail a physical check.

In all cases, we recommend reaching out to the specific financial institution and clarifying with them.

Previous SOHO has confirmed that refund has been initiated, but I do not see refund status on Sezzle Dashboard.
Next What is Buy Now Pay Later (Sezzle), and how does it work?

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